WEBSITE PRIVACY POLICY

This Policy was last updated on June 23, 2020.

PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND HOW WE TREAT YOUR PERSONAL INFORMATION AND WHAT CHOICES AND RIGHTS YOU HAVE IN THIS REGARD. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS POLICY, YOU SHOULD NOT ACCESS OR USE SITE.

THE SITE IS INTENDED FOR USERS RESIDING IN THE UNITED STATES. IT IS NOT INTENDED FOR USERS LOCATED IN OTHER COUNTRIES, INCLUDING THE EUROPEAN UNION AND THE EUROPEAN ECONOMIC AREA.

INTRODUCTION
Big Visual Group (also referred to herein as “we,” “us,” and “our”) is committed to protecting the privacy and security of the personal information we collect, use, share, and otherwise process as part of our business.  We also believe in transparency, and we are committed to informing you about how we treat the data that we collect and process.

When does this Policy apply? This Policy applies when you use our website, www.bigvisualgroup.com (the “Site”).  It does not apply to other interactions with us.

WHAT INFORMATION DO WE COLLECT?
We collect the following information from you for the purposes set forth below

CategoryDescription of Data
Contact InformationWhen you visit the Site, request information about our services, request a quote, sign up for our mailing list, or contact us for additional information, we may ask you for your name, company name, telephone number, email address, or other contact details.
Customer Account InformationIn order to access and use certain features of our Site, you must have a customer account.  When you create a customer account through our shop, we collect your name, company name, email address, password, and other registration information, including payment information.  This information is necessary to enable us to provide you the account you have requested and to maintain the account and your profile.  You may update your account information by editing the information associated with your account.
Technical InformationWhen you visit the Site, we automatically collect information from your browser or your device, which includes the date and time of your visit, your Internet Protocol (IP) address, device identifier, domain server, browser type, access time, and data about which pages you visit. The Site also uses cookies and similar technologies as described in the “Cookies and Similar Technologies” section below.

 

Cookies and Similar Technologies

First and Third-Party Cookies
A “cookie” is a small file created by a web server that can be stored on your device (if you allow) for use either during a particular browsing session (a “session” cookie) or a future browsing session (a “persistent” cookie).  “Session” cookies are temporarily stored on your hard drive and only last until they expire at the end of your browsing session.  “Permanent” cookies remain stored on your hard drive until they expire or are deleted by you.  Local stored objects (or “flash” cookies) are used to collect and store information about your preferences and navigation to, from, and on a website.  First-party cookies are set by the Site, and they can only be read by the Site.  Third Party Cookies are set by a party other than us.

            Other Similar Technologies

In addition to cookies, there are other automatic data collection technologies, such as Internet tags, web beacons (clear gifs, pixel tags, and single-pixel gifs), and navigational data collection (log files, server logs, etc.) that can be used to collect data as users navigate through and interact with the Site:

  • Web beacons: These are tiny graphics (sometimes called “clear GIFs” or “web pixels”) with unique identifiers that are used to understand browsing activity. In contrast to cookies, which are stored on a user’s computer hard drive, web beacons are rendered invisible on web pages when you open a page.
  • Social Widgets: These are buttons or icons provided by third-party social media providers that allow you to interact with social media services when you view a webpage or mobile app screen. These social widgets may collect browsing data, which may be received by the third party that provided the widget and are controlled by third parties.
  • UTM Codes: These are strings that can appear in a URL (the “Uniform Resource Locator,” which is typically the http or https address entered to go to a web page) when you move from one web page or website to another, where the string can represent information about browsing, such as which advertisement, page, or publisher sent the user to the receiving website.

What Cookies and Similar Technologies Are in Use and Why Do We Use Them?

First Party Cookies. We use the following first-party cookies to provide the Platform:

CookieDescriptionCategoryDuration
_gcl_auThis is a first party cookie related to the Google Conversion Linker for the proper attribution of clicks.Analytics3 months
ASP.NET_SessionIdThis cookie identifies requests from the same browser during a limited time window and provides a way to persist variable values for the duration of that session.NecessarySession

 

Google Analytics. We use Google Analytics to collect and process statistical data about the number of people using the Site and to better understand how they find and use the Site.  The data collected includes data related to your device/browser, your IP address, and on-site activities to measure and report statistics about user interactions on the Site. The information stored in the cookie is reduced to a random identifier. Any data collected is used in accordance with this Policy and Google’s privacy policy.

You may learn more about Google Analytics and the cookies used by Google by visiting https://www.google.com/policies/privacy/partners/ and https://support.google.com/analytics/answer/6004245.  You can learn more about Google’s restrictions on data use by visiting the Google Privacy Policy at: https://www.google.com/policies/privacy. To opt-out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout and install the opt-out browser add-on feature.  For more details, visit the “Google Analytics opt-out browser add-on” page (located at https://support.google.com/analytics/answer/181881?hl=en). Google Analytics has certified compliance with the EU-US Privacy Shield Framework set forth by the U.S. Department of Commerce.

Google Analytics relies on the following cookies:

CookieDescriptionCategoryDuration
_gaUsed to distinguish users.Analytics2 years
_gatUsed to throttle request rate.Analytics1 minute
_gidUsed to distinguish users.Analytics1 day

 

Google Tag Manager. We use Google Tag Manager, which allows marketed website tags to be managed using an interface. The tool itself (which implements the tags) is a cookie-less domain and does not register identifiable data. The tool causes other tags to be activated which may, for their part, register personal data under certain circumstances. Google Tag Manager does not access this information.  Google Tag Manager is subject to the Google Privacy Policy located at https://www.google.com/intl/en/policies/privacy.

Google Marketing (Google Adwords conversion, Google Dynamic Remarketing, Google Conversion Linker, DoubleClick, Global Site Tag). We use Google’s marketing technologies to track user activity on the Site and to serve personalized advertisements. Your browser is assigned a pseudonymous ID used to track the ads that have been served to your browser and to identify those on which you’ve clicked. The cookies enable Google and its partners to select and display ads based on your browsing behavior. For more information on how Google uses this information, you can visit https://policies.google.com/technologies/ads, https://support.google.com/displayvideo/answer/7621162, and https://support.google.com/google-ads/answer/7548399?hl=en. To block certain ads served by Google, please visit https://support.google.com/ads/answer/2662922. Google’s Privacy Policy is available at: https://www.google.com/policies/privacy.  Google’s technologies use the following cookies:

CookieDescriptionTypeDuration
_gcl_auHelps advertisers determine how many times people who click on their ads end up taking an action on their site. These cookies allow Google and the advertiser to determine that you clicked the ad and later visited the advertiser’s site.Marketing90 days
IDEThis cookie is used by Google DoubleClick and stores information about how end users use the Site and any other advertisement before visiting the Site. This is used to present users with ads that are relevant to them according to the user profile.Marketing2 years
test_cookieThis cookie is set by DoubleClick (which is owned by Google) to determine if the website visitor’s browser supports cookies.MarketingPersistent
1P_JARThis cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the website.Marketing30 days
NIDThis cookie contains a unique ID Google uses to remember your preferences and other information, such as your preferred language, how many search results you wish to have shown per page, and whether or not you wish to have Google’s SafeSearch filter turned on.Marketing180 days
OTZCollects information about how visitors use the siteMarketing30 days
DVCollects information about how visitors use the siteMarketing10 minutes

 

Cloudflare. We use Cloudflare, which protects the infrastructure of our site from DNS attacks. You may learn more about Cloudflare and its privacy policy at https://www.cloudflare.com/privacypolicy/.

Cloudflare relies on the following cookies:

CookieDescriptionCategoryDuration
_cfduidThis cookie helps Cloudflare detect malicious visitors to our Customers’ websites and minimizes blocking legitimate users.Strictly Necessary1 year
_gaexpUsed to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in.TargetingDepends on the length of the experiment, but typically 90 days.
cfmrk_cicUsed by Cloudflare to route user traffic for this Site.Strictly Necessary1 year
cfmrk_userLangRedirectUsed by Cloudflare to route user traffic for this Site.Strictly Necessary1 year
sparrow_idUsed by Cloudflare for optimization and security.Strictly NecessarySession

 

Other Third-Party Technologies
Some third parties may use automated data collection technologies to collect information about you when you browse the Internet.  The information they collect about your online browsing activities over time and across different websites and other online services may be associated with your personal information and used to provide you with targeted content.  We do not control these third parties’ technologies or how they may be used.  If you have any questions about targeted content, you should contact the responsible party directly or consult their privacy policies.

Choices About Cookies
Most web browsers are set by default to accept cookies.  If you do not wish to receive cookies, you may set your browser to refuse all or some types of cookies or to alert you when cookies are being sent by website tracking technologies and advertising.  You may adjust your browser settings to opt out of accepting a “persistent” cookie and to only accept “session” cookies, but you will need to log in each time you want to enjoy the full functionality of the Site.

Please be aware that, if you decline the use of cookies, you may not have access to the full benefits of the Site.  In addition, adjusting the cookie settings on the Site may not fully delete all of the cookies that have already been created.  To delete them, visit your web browser settings after you have changed your Cookie Settings on the Site.  Additional information is provided below about how to disable cookies or manage the cookie settings for some of the leading web browser providers:

Google Chrome:          https://support.google.com/chrome/answer/95647?hl=en

Firefox:                       https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Internet Explorer:       http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies

Safari:                         http://help.apple.com/safari/mac/8.0/#/sfri11471

To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website at: https://www.macromedia.com/support/documentation/en/flashplayer/help/help09.html.

For more information on how to modify your browser settings to block or filter cookies, visit http://www.aboutcookies.org/ or http://www.cookiecentral.com/faq/.  You may learn more about internet advertising practices and related consumer resources at http://www.aboutads.info/consumers/, http://www.networkadvertising.org/choices, and http://youronlinechoices.eu/.

 

HOW DO WE USE AND SHARE YOUR INFORMATION?

How do we use the information described in this Policy? We use the information described above in order to:

  • Operate our business and the Site;
  • Provide you with the services, products, content, and functionality you request;
  • Honor our contracts;
  • Process payments and other transactions;
  • Maintain our databases and back-ups, including records of our communications with you;
  • Ensure the privacy and security of the Site and our services;
  • Detect fraud and prevent loss;
  • Support and improve the Site, including evaluations of functionality and features;
  • Communicate with you and respond to your feedback, requests, questions, or inquiries;
  • Promote our products and services to you;
  • Contact you about other products and services;
  • Improve our marketing efforts, including by providing more tailored advertising;
  • Recognize your device and remember your interactions;
  • Provide you with a more personal and interactive experience on the Site;
  • Analyze use of the Site and prepare aggregate traffic information;
  • Determine and track user interests, needs, and preferences;
  • Facilitate corporate mergers, acquisitions, reorganizations, dissolutions, or other transfers;
  • Comply with federal, state, or local laws;
  • Comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities;
  • Cooperate with law enforcement agencies;
  • Exercise or defend legal claims; and
  • Create, use, retain, or disclose de-identified or aggregated data.

How do we disclose or share the information described in this Policy? Where permitted by applicable law, we may share the information described above in the following contexts:

CategoryDisclosure Contexts
Corporate AffiliatesWe may share your information with our corporate subsidiaries and affiliates and with their respective officers, directors, employees, accountants, attorneys and agents.
Subsidiaries and AcquisitionsWe may disclose your information in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our company assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding.
Disclosures with Your ConsentWe may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this Policy.  We will only disclose your personal information in this context with your consent.
Legal Obligations and Rights (Subpoenas, Court Orders, and Warrants)We may disclose the information described above in response to subpoenas, warrants, court orders or other legal process, or to comply with relevant laws.  We may also share your information in order to establish or exercise our legal rights; to defend against a legal claim; and to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our contracts.
Third PartiesWe may provide information about you to our business partners and other third parties that may offer services specifically requested by you.
Service ProvidersWe may share information with our service providers that need access to the information to provide operational or other support services on our behalf.  Among other things, service providers help us to administer the Site; support our provision of services requested by you; provide technical support; send marketing, promotions and communications to you about our services; provide payment processing; and assist with other legitimate purposes permitted by law.
Professional AdvisorsWe may share information with our insurers and professional advisors, including attorneys and accountants, that need access to your information to provide operational or other support services on our behalf.
Deidentified or Aggregated DataWe may disclose aggregated information about our users, and information that does not identify any specific individual, such as groupings of demographic data and customer preferences, for new product and marketing development.

 

HOW LONG DO WE STORE YOUR INFORMATION?
We or our services providers will retain and use your information for as long as is necessary to fulfill the purposes for which it was collected, to comply with our business requirements and legal obligations, to resolve disputes, to protect our assets, to provide our services, and to enforce our agreements.

We may delete your information if we believe it is incomplete, inaccurate, or that our continued storage of it is contrary to our objectives or legal obligations. When we delete data, it will be removed from our active servers and databases, but it may remain in our archives when it is not practical or possible to delete it.

To the extent permitted by law, we may retain and use anonymous and aggregated information for performance reporting, benchmarking, and analytic purposes and for product and service improvement.

HOW DO WE PROTECT YOUR INFORMATION?
We have put security measures in place to protect the personal information that you share with us from being accidentally lost, used, altered, disclosed, or accessed in an unauthorized manner.  From time to time, we review our security procedures to consider appropriate new technologies and methods.

While our security measures seek to protect the data in our possession, no security system is perfect, and no data transmission is 100% secure. As a result, while we strive to protect your information, we cannot guarantee or warrant the security of any information you transmit to or from the Site.  Your use of the Site is at your own risk.  We cannot guarantee that data will remain secure in all circumstances.

If a data breach compromises your personal information, we will notify you and any applicable regulator when we are required to do so by applicable law.

YOUR RIGHTS AND CHOICES REGARDING PERSONAL INFORMATION
Please use the “Contact Us” details provided at the end of this Policy to exercise your rights and choices under this Policy.

Email Opt-Out. If you no longer wish to receive communications from us via email, you may opt-out by clicking the “unsubscribe” link at the bottom of our emails or by contacting us via the “Contact Us” details provided at the end of this Policy and providing your name and email address so that we may identify you in the opt-out process.  Once we receive your instruction, we will promptly take corrective action.

Cookies.  You may be able to set your browser to refuse all or some browser cookies or to alert you when cookies are being set.  If you disable or refuse cookies, please note that some parts of the Site may then be inaccessible or not function properly.  For more information on how to modify your browser settings to block or filter cookies, visit http://www.aboutcookies.org/ or http://www.cookiecentral.com/faq/.  You may learn more about internet advertising practices and related consumer resources at http://www.aboutads.info/consumers/, http://www.networkadvertising.org/choices, and http://youronlinechoices.eu/.

Online Tracking Signals.  We do not currently recognize browser settings or signals of tracking preferences, which may include “Do Not Track” instructions.  “Do Not Track” is a web browser setting that seeks to disable the tracking of individual users’ browsing activities.  We adhere to the standards set out in this Policy and do not currently respond to “Do Not Track” signals on the Site or on third-party websites or online services where we may collect information.

Accuracy and Updating Your Information. Our goal is to keep your information accurate, current, and complete. If any of the information you have provided to us changes, please let us know via the “Contact Us” details at the end of this Policy.  For instance, if your email address changes, you may wish to let us know so that we can communicate with you. If you become aware of inaccurate personal information about you, you may want to update your information.  We are not responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal data that you provide to us.

Complaints. If you believe that your rights relating to your personal information have been violated, you may lodge a complaint with us by contacting us via the “Contact Us” details at the end of this Policy.

Nevada. You may submit a verified request to us via the “Contact Us” details provided at the end of this Policy to request that we not make any sale (as defined under Nevada law) of any covered information (as defined under Nevada law) that we have collected or will collect about you. We will respond to any such request as required by Nevada law.

California Shine the Light. Under California Civil Code Section 1798.83, California residents who provide personal information in obtaining products or services for personal, family, or household use may be entitled to request and obtain from us once a calendar year information about the information we shared, if any, with other businesses for direct marketing uses. At present, we do not share your personal information with third parties for those third parties’ direct marketing purposes. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing, if any, will be included in our response.  As part of the California Online Privacy Protection Act, all users of our Site may make any changes to their information at any time by contacting us via the “Contact Us” details provided at the end of this Policy.

THIRD-PARTY SITES AND SERVICE PROVIDERS
This Policy is applicable only to the Site, and it does not apply to any third-party websites.

The Site may contain links to, and media or other content from, third parties.  These links are to external resources and third parties that have their own privacy policies.  Because of the dynamic media capabilities of the Site, it may not be clear to you which links are to external, third-party resources.  If you click on an embedded third-party link, you will be redirected away from the Site to the external third-party resource.  You can check the URL to confirm that you have left this Site.

We cannot and do not (1) guarantee the adequacy of the privacy and security practices employed by, or the content and media provided by, any third parties or their websites, (2) control third parties’ independent collection or use or your information, or (3) endorse any third-party information, products, services or websites that may be reached through embedded links on this Site.

Any information provided by you or automatically collected from you by a third party will be governed by that party’s privacy policy and terms of use.  If you are unsure whether a website is controlled, affiliated, or managed by us, you should review the privacy policy and practices applicable to each linked website.

CHILDREN’S ONLINE PRIVACY PROTECTION ACT
The Children’s Online Privacy Protection Act (“COPPA”), as well as other data privacy regulations, restrict the collection, use, or disclosure of personal information from and about children on the Internet.  Our Site and services are not directed to children aged 13 or younger, nor is information knowingly collected from children under the age of 13.  No one under the age of 13 may access, browse, or use the Site or provide any information to or on the Site.  If you are under 13, please do not use or provide any information on the Site.  If we learn that we have collected or received personal information from a child under the age of 13 without a parent’s or legal guardian’s consent, we will take steps to stop collecting that information and delete it. If you believe we might have any information from or about a child under the age of 13, please contact us via the “Contact Us” details provided at the end of this Policy.

For more information about COPPA, please visit the Federal Trade Commission’s website at: https://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/childrens-online-privacy-protection-rule.

UPDATES AND CHANGES TO THIS POLICY
We may add to, change, update, or modify this Policy to reflect any changes to how we treat your information or in response to changes in law. Should this Policy change, we will post all changes on this page.  Any such changes, updates, or modifications will be effective immediately upon posting.  The date on which this Policy was last modified is identified at the beginning of this Policy.

You are expected to carefully review this Policy before using the Site, and you acknowledge and agree that this is your responsibility.  You should also review this Policy from time to time after that, so that you are aware of any changes.

Your continued use of the Site after the “Last Updated” date will constitute your acceptance of and agreement to the changes made and to our collection and sharing of your information according to the terms of the then-current Policy.  If you do not agree with this Policy and our practices, you should not access, view, or use any part of the Site.

CONTACT US
For more information, or if you have any questions or concerns regarding this Policy, you may contact us using the information below, and we will do our best to assist you. Please note, if your communication is sensitive, you may wish to contact us by postal mail or telephone.

In Writing: Snoyer Signs, LLC

Attention: Webmaster – Privacy Policy

5764 Crossings Blvd.

Antioch, TN 37013

By Telephone: 615-731-3700

By Email: info@bigvisualgroup.com